Arbitrum Questions lost funds

Dear Arbidrum forum members,

I am writing this letter seeking assistance regarding a troubling issue I encountered with my ARB tokens. Recently, I saved up 400 ARB tokens with the intention of unlocking the loan in Radiant. However, to my dismay, the tokens have vanished without a trace. This unexpected loss has brought me dangerously close to liquidation, and I find myself in a state of helplessness. I have reached out to various sources in search of an answer, but regrettably, I have yet to receive a satisfactory explanation.

I want to emphasize that I did not authorize or sign any transaction related to the disappearance of my ARB tokens. Additionally, when I checked my Metamask transaction history, there is no record of any such transaction taking place. This situation has left me utterly perplexed and concerned about the security of my assets.

In my pursuit of answers, I stumbled upon two transactions associated with my account, which I believe might hold some crucial information. The first transaction hash is: [1]. The second transaction hash is: [2]. Upon reviewing these transactions, I noticed that the “Interacted With (To)” field mentions the contract 0x912ce59144191c1204e64559fe8253a0e49e6548 (Arbitrum Foundation: ARB Token) [1].

Furthermore, I observed that the second transaction seems to be missing the color from the logo, which raises additional concerns [2]. I am hopeful that someone knowledgeable can shed light on these matters and guide me toward a resolution. I am determined to prevent my account from being liquidated, as I firmly believe in the potential of web 3 technologies. Over the past three years, I have consistently added 100 euros to my balance each month, and yet my current balance is less than 500 euros. This incident has dealt a severe blow to my morale, as it was the first time I felt a sense of affirmation in my decision-making process.

I kindly request your assistance in finding answers to the following questions:

  1. What could be the reason behind the disappearance of my ARB tokens?
  2. How can I retrieve or recover these tokens to avoid liquidation (If can off curse)?
  3. Why does the second transaction lack the logo’s color, and could it be related to the issue at hand?
  4. Why the contract I interact says Arbitrum Foundation? Is it fraud? and if yes can we do something more active to prevent this for happening ?

I sincerely hope that someone within the Arbidrum community can provide valuable insights and support. Your expertise and guidance would be immensely appreciated in helping me safeguard my assets and restore my faith in the platform.

Thank you for your attention and consideration.

Best regards, [Andys zi [Your 0x21e2a6fcca3d051928085c746043be57193178c7 Address]

References: [1] Transaction Details - 0x17e05a91a5950785c3b968e4e4ac35cd5b672b2a9e96877047935b8c89f67146. Retrieved from: link1 [2] Transaction Details


i would suggest you Reach out to the support team of the Arbidrum probably on Discord immediately so they can look into it @animal .


Sorry about that. I would suggest you reach out to arbitrum support team and lay your complaints.


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